Reputini

Missed Call Text Back, by Reputini

Never miss a call.Never lose a client.

You're mid-haircut, under a sink, with a patient. The phone rings out — and Reputini texts the caller back in seconds, so the conversation starts instead of ending.

Watch it work

$99/mo + $297 setup · cancel anytime

The Reputini star genie emerging from its teal lamp above a tablet
Text sent backSeconds later, automatically
  • Instant text-back
  • Two-way SMS relay
  • Reply from the web
  • Call analytics
  • Review requests
  • English + French

Why it matters

Missed calls are quiet money leaks

You never hear the jobs that ring out. The research is loud about it.

62%

of calls to small businesses go unanswered

Most happen during peak hours — exactly when new customers call.

Source: 411 Locals study, 2024

85%

of callers who don't reach a person never call back

Few people leave voicemails anymore. They just dial the next result on Google.

Source: 411 Locals study, 2024

98%

of text messages get opened

Versus roughly 20% for email. A text back gets seen almost every time.

Source: SMS industry benchmarks (Klaviyo, Attentive)

How it works

From missed call to booked job

Behind the scenes

You keep your number. We catch what you miss.

THE LEAD Your caller A new customer dials UNCHANGED Your number On your truck, site & Google RINGS AS USUAL Your phone You answer when you can REPUTINI · SAFETY NET Missed-call text-back your dedicated Reputini number Only the calls you miss ever reach here 1 calls your number 2 rings your phone 3 no answer? auto-forwards here 4 instant text to the caller: "Sorry we missed you — how can we help?" Their reply relays to your phone — and yours back to them — through Reputini. Your personal number never shows.

Built for busy hands

For every business that can't always pick up

Barbers mid-fade. Plumbers under a sink. Clinics with a full waiting room. If your hands are busy when the phone rings, Reputini catches what you can't.

  • Barbershops & salons
  • Contractors & trades
  • Clinics & med spas
  • Law firms
  • Auto repair
  • Restaurants
Reputini campaign scene: a busy barbershop where a missed call is caught and texted back
“Never miss a call. Never lose a client.”

The second wish

Turn happy customers into 5-star reviews

Reputini's Reviews plan sends polite SMS and email review requests, then routes each response: glowing ones go public, rough ones come to you first.

  • SMS + email review requests
  • Branded review page in English & French
  • Reply suggestions, ready to send
  • Review analytics dashboard
Start with Reviews — $19/mo

Tap a star to see where it goes

Public on Google

4★ and up — straight to your Google reviews

Private feedback to you

3★ and under — a private note to you, handled quietly

The cost of silence

What missed calls cost you

Drag the sliders — this is the revenue quietly ringing out every year.

$800
$100$5,000+
8 calls
150

Why 85%?

Most callers who don't reach a person never leave a voicemail — they just dial the next business on Google.

Per year you're losing

$282,880
Reachable with instant text-back100%

Based on 52 weeks · 85% of missed callers never call back.

Pricing

Two plans. No riddles.

Start with reviews, or lead with the missed-call rescue — both cancel anytime.

Reviews

More Google reviews, on autopilot

$19/month

  • SMS & email review requests
  • Review gating — 4★+ to Google, ≤3★ private
  • Reply suggestions, ready to send
  • Review analytics
  • English + French
Choose Reviews
Leads the rescue

Reviews + Missed Call Text Back

Every missed call gets an instant text back

$99/month

+ $297 one-time setup

  • Everything in Reviews
  • Instant missed-call text-back
  • Dedicated tracking number
  • Two-way SMS relay — reply from your phone or the web
  • Call analytics dashboard
  • Guided setup, done with you

Cancel anytime. No long-term contracts.

Common questions

No — you keep your existing number. We set you up with a dedicated tracking number: forward your main line to it, or hand it out as your business number. Either way, calls ring straight through to your real phone and your personal number stays private.

Fully. Write your own scripts and set different replies for business hours versus nights and weekends.

Just reply to the text. When a caller texts back it lands on your phone like a normal message — you reply the same way, and Reputini relays it to them from your tracking number, so your personal number stays hidden. Prefer a bigger screen? You can reply from a secure web link too — no app to install.

Your tracking number is provisioned the moment checkout completes, then our onboarding wizard walks you through call forwarding and your message script. If you get stuck, a real human helps.

Oui. The whole experience — texts, review pages, emails — runs in English and French.

Ready to stop losing calls?

Your next missed call could be a booked job instead.

Prefer to start small? The Reviews plan is $19/mo